How to assign tasks to transcribers?

Overview

This article explains the different ways to assign a dictation task to a transcriber, secretary, or transcription service within Dictalogic.

Applies to

Authors, Super Authors, Administrators

Assignment options

When a task is saved or submitted, the author is presented with assignment options. Dictalogic provides the following assignment destinations.

Named secretary or transcriptionist: Assign directly to a specific person. The task will appear in that individual’s personal work queue immediately.

Department pool: Send the task to a shared queue for a specific department. Any secretary who is a member of that pool can accept and begin working on it. This is the most common approach in organisations with multiple secretaries, as it distributes work flexibly without requiring the author to know who is available.