Can I change the assignment after a task is already assigned?

Overview

This article explains how to reassign or redirect a task that has already been assigned within Dictalogic.

Applies to

Authors, Super Authors, Administrators

Yes, reassignment is possible

Tasks can be reassigned after initial assignment in most situations. The ability to reassign depends on your user role and the current status of the task.

Who can reassign

Super Authors and Administrators have full reassignment capabilities and can redirect any task regardless of its current status.

How to reassign

Log in to the Dictalogic portal and navigate to your dictation dashboard. Locate the task you wish to reassign. Under the Actions column for that task, select the Reassign. Choose the new secretary, pool, or transcription method and confirm the change.

Impact on the current assignee

When a task is reassigned, it is removed from the current secretary’s queue and moved to the new assignee’s queue. If the secretary had already begun work on the task, any partial progress within the text editor will be retained in the task. The previous secretary will no longer see the task in their dashboard.