How do I manage my organisation and account?

Overview

This article explains how administrators manage the overall Dictalogic account and organisation settings.

Applies to

Administrators

Accessing account management

Log in to the Dictalogic portal with administrator credentials. Navigate to the Administration or Account Management section. Administrators have access to a range of management tools not available to standard users.

Key administrative functions

From the administration section, administrators can add, edit, and deactivate users, configure user roles and permissions, set up departments and groups, manage descriptions and work types, configure assignment rules, manage Speech-to-Text Replacements, access usage reports and productivity statistics, manage templates, configure system-wide settings, and manage billing and subscription details.

Super author and super secretary roles

Certain administrative functions such as accessing admin tabs within the dictation workflow can be delegated to Super Author and Super Secretary roles without granting full administrator access. For guidance on this, see the knowledge base article “How to give Super Author/Super Secretary access to admin tabs.”

Contact Dictalogic

For account-level changes that cannot be performed within the portal such as adding new modules, changing subscription level, or transferring account ownership contact Dictalogic support directly.