{"id":1347,"date":"2026-05-19T11:45:58","date_gmt":"2026-05-19T11:45:58","guid":{"rendered":"https:\/\/kb.dictalogic.com\/?p=1347"},"modified":"2026-05-19T11:45:58","modified_gmt":"2026-05-19T11:45:58","slug":"using-autosync-with-different-dictation-devices","status":"publish","type":"post","link":"https:\/\/kb.dictalogic.com\/index.php\/2026\/05\/19\/using-autosync-with-different-dictation-devices\/","title":{"rendered":"Using AutoSync with different dictation devices"},"content":{"rendered":"\n

Overview<\/strong><\/h2>\n\n\n\n

This article explains how Dictalogic AutoSync works with specific types and brands of digital voice recorder, including guidance on compatible formats and device specific considerations.<\/p>\n\n\n\n

Applies to<\/strong><\/h2>\n\n\n\n

All Users, IT Administrators<\/p>\n\n\n\n

How AutoSync detects recordings<\/strong><\/h2>\n\n\n\n

AutoSync works by monitoring a designated source either a USB connected device or a local or network folder, for new audio files. When a new file meeting the configured criteria appears in the monitored location, AutoSync automatically picks it up and uploads it to the Dictalogic cloud. The process is the same regardless of the recorder brand or model, as long as the audio file format is supported.<\/p>\n\n\n\n

Supported audio formats<\/strong><\/h2>\n\n\n\n

AutoSync supports all major audio formats used by professional digital voice recorders, including DSS, DS2, MP3, and WAV.<\/p>\n\n\n\n

DSS and DS2 are the native formats of Philips and Olympus professional recorders. Dictalogic’s platform is fully capable of processing these formats, ensuring that organisations with existing recorder investments do not need to change their hardware to benefit from the AutoSync workflow.<\/p>\n\n\n\n

Philips voice recorders<\/strong><\/h2>\n\n\n\n

Philips professional dictation devices, including the Philips SpeechMike range and Philips DPM (Digital Pocket Memo) portable recorders, are fully compatible with AutoSync. When a Philips recorder is connected via USB, AutoSync detects the device and monitors the recordings folder. Philips recorders typically store recordings in DSS or DS2 format within a folder structure on the device. Within AutoSync settings, confirm the correct drive letter and folder path for your specific Philips model. If your organisation uses DS2 (encrypted) format, ensure that the encryption key is configured correctly within AutoSync so that files can be decrypted on upload.<\/p>\n\n\n\n

Olympus voice recorders<\/strong><\/h2>\n\n\n\n

Olympus professional dictation devices, including the DS series (DS-3500, DS-7000, DS-9000, DS-9500, and others), are compatible with AutoSync. Olympus devices typically save recordings as DSS or DS2 files in a folder structure on the device. When connected via USB, the recorder typically appears as a removable storage device in Windows. Configure AutoSync to monitor the appropriate folder on the device (for example, a folder labelled DICTATION, DSS_FLDD, or the relevant numbered folder, depending on your device model). If you are unsure of the correct folder path on your specific Olympus model, refer to the device’s user manual or contact Dictalogic support.<\/p>\n\n\n\n

Other recorder brands<\/strong><\/h2>\n\n\n\n

AutoSync is compatible with any digital voice recorder that connects to a Windows computer via USB and appears as a removable storage device or saves recordings to an accessible folder. If your recorder stores audio files in a supported format and the files are accessible via a folder path on the computer, AutoSync should be able to monitor and upload them. For recorder models not covered above, contact Dictalogic support for specific configuration guidance.<\/p>\n\n\n\n

Folder based workflows<\/strong><\/h2>\n\n\n\n

In some environments, particularly where ODMS (Olympus Dictation Management System) or a similar device management application is already installed, the recorder management software may automatically download recordings from the device to a local folder on the computer. In this case, AutoSync can be configured to monitor that local folder rather than the device directly. This approach allows AutoSync to coexist with existing device management software and pick up recordings from the download folder.<\/p>\n\n\n\n

DS2 Encrypted Files<\/strong><\/h2>\n\n\n\n

DS2 is the encrypted variant of the DSS format and is commonly used in healthcare and legal environments where the security of recordings is critical. AutoSync supports DS2 files, but the encryption key used by the recorder must be correctly configured within AutoSync to allow the files to be decrypted prior to upload. Contact Dictalogic support for guidance on configuring DS2 encryption key handling for your specific recorder and organisational security policy.<\/p>\n\n\n\n

Device not detected<\/strong><\/h2>\n\n\n\n

If AutoSync does not detect your recorder when connected, check the following. Ensure the device is connected via a working USB cable and USB port. Confirm the device appears as a removable drive in Windows Explorer. Check that the monitored folder path in AutoSync settings matches the actual folder where recordings are stored on the device. Ensure the device is not set to a mode that prevents file access (some recorders have a secure mode that restricts file browsing). Contact Dictalogic support if the device is still not detected after checking the above.<\/p>\n","protected":false},"excerpt":{"rendered":"

Overview This article explains how Dictalogic AutoSync works with specific types and brands of digital voice recorder, including guidance on compatible formats and device specific considerations. Applies to All Users, IT Administrators How AutoSync detects recordings AutoSync works by monitoring a designated source either a USB connected device or a local or network folder, for […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"_links":{"self":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1347"}],"collection":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/comments?post=1347"}],"version-history":[{"count":2,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1347\/revisions"}],"predecessor-version":[{"id":1418,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1347\/revisions\/1418"}],"wp:attachment":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/media?parent=1347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/categories?post=1347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/tags?post=1347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}