{"id":1324,"date":"2026-05-19T11:58:41","date_gmt":"2026-05-19T11:58:41","guid":{"rendered":"https:\/\/kb.dictalogic.com\/?p=1324"},"modified":"2026-05-19T15:52:53","modified_gmt":"2026-05-19T15:52:53","slug":"can-i-track-how-long-a-task-has-been-in-the-queue","status":"publish","type":"post","link":"https:\/\/kb.dictalogic.com\/index.php\/2026\/05\/19\/can-i-track-how-long-a-task-has-been-in-the-queue\/","title":{"rendered":"Can I track how long a task has been in the queue?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Overview<\/strong><\/h2>\n\n\n\n<p>This article explains how to monitor how long tasks have been waiting in a queue or at a particular stage in the workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Applies to<\/strong><\/h2>\n\n\n\n<p>Administrators, Super Authors, Authors<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why queue time matters<\/strong><\/h2>\n\n\n\n<p>Monitoring how long tasks spend in the queue, particularly in the &#8220;Awaiting Secretary&#8221; status, helps administrators identify bottlenecks, manage capacity, and ensure service level targets are being met. A task that has been waiting in the pool for an extended period may indicate insufficient secretarial resources, a misconfigured assignment rule, or a capacity issue in a particular department.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Viewing queue age on the dashboard<\/strong><\/h2>\n\n\n\n<p>The Dictalogic dashboard displays the date and time a dictation was submitted. Authors and administrators can see at a glance when each task was created and compare this against the current status to assess how long it has been in the queue.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview This article explains how to monitor how long tasks have been waiting in a queue or at a particular stage in the workflow. Applies to Administrators, Super Authors, Authors Why queue time matters Monitoring how long tasks spend in the queue, particularly in the &#8220;Awaiting Secretary&#8221; status, helps administrators identify bottlenecks, manage capacity, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"_links":{"self":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1324"}],"collection":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/comments?post=1324"}],"version-history":[{"count":3,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1324\/revisions"}],"predecessor-version":[{"id":1466,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/posts\/1324\/revisions\/1466"}],"wp:attachment":[{"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/media?parent=1324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/categories?post=1324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.dictalogic.com\/index.php\/wp-json\/wp\/v2\/tags?post=1324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}