How to assign a dictation to a department or a pool of transcribers?
Knowledge Base ID : KB00066
Overview
There can be multiple departments and multiple secretaries subscribing to multiple departments. Authors can assign a job directly to a department, and the secretaries subscribing to the department will be notified and be able to accept the job and transcribe it.
Applies to
Super Authors, Authors
What to do
To assign a dictation to a department, select a department from the drop-down list of “Departments” and click on “Assign to Department” under the “Edit Dictation” form, and press save.

The dictation will be saved as “Awaiting Secretary”, which means that any secretary who is a part of the selected department can accept the job and transcribe it.
