How to Re-assign a dictation?

Knowledge Base ID : KB00060

Overview

Once a dictation has been assigned to a transcriber/pool, authors have the option to Re-assign the dictation to another transcriber/pool.

Applies to

Super Authors, Authors

What to do

Following are the steps required to Re-assign a dictation to a different transcriber/pool.

  1. Once you have identified the job which needs to be re-assigned, under “Actions” select the “Re-Assign” button.

  1. Select “Yes“, when prompted “Are you sure?”

  1. The dictation status has now changed, and the dictation has been pulled back to the author’s dashboard.

  1. Under “Actions” select “Edit“.

  1. From the dictation form, redefine who you want to assign the job to and press save.

Note: Secretaries can also be given access to Re-assign jobs from themselves to another transcriber or a queue. This feature can be requested by the admin from support@dictalogic.com for your company.

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